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North Shore Vacation Rentals FOR ALL GUESTS STAYING AT ANY ONE OF OUR PROPERTIES (you may be requested to sign an additional addendum depending on the property address in which you stay)
RENTAL AGREEMENT for North Shore Vacation Rentals
The accommodations offered to Renters are residential condominium apartments owned by individual Unit Owners who opt to participate in an independent Rental Program managed by North Shore Vacation Rentals, (the “Renter Operator”). The Rules & Regulations are taken from the Use provisions of the Condominium Documents, restrictions of the individual Unit Owners, and the operating guidelines of the Rental Operator.
North Shore Vacation Rentals is an independent operation and not a hotel accommodation. Each residence may have its own restrictions; however, the Rental Operator uses reasonable judgment in protecting the Residence and integrity of the Rental Program. Therefore, Renters are required to email or sign a “Rental Policy Agreement” acknowledging they are aware of and agree to the Rules and Regulations of the Rental Program which are strictly enforced by the Rental Operator.
Reservations made on the internet or reception office must be confirmed electronically or in writing by Rental Operator to be valid. Management reserves the right to relocate Renters.
Rates posted on the Internet and Rate Schedule are based on “Maximum Occupancy” per Residence. Such Rates are subject to change without notice.Lake Travis is a non-constant level lake. Lake levels will rise and fall depending on season, rain fall, etc. Condo’s are priced accordingly with current view in mind, as well as other factors such as bedding accommodations.
MAXIMUM OCCUPANCY & VIOLATION PENALTIES – Maximum Occupancy of each unit is very serious and therefore strictly enforced. Renters who exceed Maximum Occupancy will be charged a $200 fine per additional person to the credit card on file, along with termination of the rental. Maximum Occupancy is as follows; One Bedroom condo is allowed to sleep up to 3, a Two Bedroom Condo is allowed to sleep up to 6, a Three Bedroom Condo is allowed to sleep up to 9. Not all condos have sleeping accommodations for 3 per bedroom. Please check the website or contact a rental agent for details. Individuals in excess of Maximum Occupancy are deemed to be trespassers and treated accordingly.
By issuing payment (Cash,Check,Credit Card), Renter acknowledges he or she has read the “Rental Policies” and agrees to be bound to its Terms and Conditions.
RESERVATION PAYMENTS: Reservations made more than 30 day’s prior to the Arrival Date require a 50% refundable deposit payment. Reservations made within 30 days of the Arrival Date require non-refundable 100% payment in full. Total rent must be paid in full 30 days prior to the Arrival Date, or management has the right to cancel the reservation and renter will forfeit their entire deposit and reservation. There are no reductions in rates. Change of dates are subject to availability and not guaranteed.
DAMAGE DEPOSIT: A $500 Damage deposit will be added to the guest’s credit card if damage to the unit or property is found. Damage/Security deposits collected on long term stay’s will returned within 7 days of departure if the unit is left in satisfactory condition. There will be a $50 fine for each hour of administrative/staff time to determine damages or otherwise deal with incidents.
CANCELLATIONS/CHANGES: Cancellations made within 30 DAYS PRIOR to the Arrival Date automatically causes forfeiture of Renters deposits, payments and reservation. In the event the Residence is re-rented, Management will return 100% of the forfeited Rental amount and a $50.00 cancellation fee will be charged. Cancellation notices must be in writing, email, or fax. As an option to Cancellation, please consider a “Change of Date”. If there are less than 30 days prior to your arrival date, no changes to unit/property can be made.
CHECK IN TIME is 4:00pm
CHECK OUT TIME is 11:00am. Late Check-Outs will be charged the greater of $500.00 or rental loss.
CHECK-OUT: Upon check out, we ask that soiled towels be placed in bathtub, and bed linens stripped and left on top of beds. All garbage must be sacked and tied in trash bags that are provided, and taken to trash chute locations. Dishes must be in the dishwasher and clean cycle started. The charge for leaving dirty dishes or loose garbage in the condo is $100.00.
VEHICLES/TRAILERS: One parking space is permitted for each 1 bedroom condo rented and 2 parking spaces for each 2 bedroom and 3 bedroom condo. Additional cars must be pre-approved prior to Check-In. There are marked “Guest Parking” spaces thru out the garage that are available to use as well. All vehicles are to park only in assigned spots. Parking in any other parking could result in the vehicle being towed at renter’s expense. No mobile sleeping units, such as campers, may be used at the Island for cooking, sleeping, or any other purpose other than transportation. Trailers must be parked in designated areas only. Vehicle owners park at their own risk, and Management assumes no responsibility or liability for damage or loss of the Renters vehicle(s) and or contents therein. The assigned parking space must be vacated at 11:00am on the Date of Departure. Unauthorized Guest vehicles will receive “WARNING” sticker and or towed at the discretion of Property Management at vehicle owner’s expense.
SUBLET: Renter may not sublet residence or assign the rental agreement without written consent of Management.
CHILDREN: The residences and property do not have accommodations for children under the age of 3 years old. Cribs, Play pens, Pack and Plays, Strollers, etc are not provided.
FIRE & CASUALTY: If residence becomes uninhabitable by reason of fire, explosion or by other casualty, Management may terminate rental agreement in order to repair damages.
RIGHT OF ACCESS: Management shall have the right of access to rental for repair and maintenance during reasonable hours. In the event of an emergency, Management may enter at any time to protect life and prevent damage to the property. If condo is listed for sale, Management may enter during reasonable hours for showing, but shall notify guests prior to doing so.
USE: Rental shall be used so as to comply with state, county and municipal laws and ordinances. Renter shall not use rental or permit it to be used for any disorderly or unlawful purpose or in any manner so as to interfere with other resident’s quiet enjoyment of their residence. Any misuse described above shall result in termination of Rental Agreement and no refund of any payments will be issued. Quiet hours begin at 8pm and end at 8 a. m. quiet hours must be respected and are strictly enforced. The first noise complaint will result in a warning. Second in a $100 fine and third in LVPD called, reservation terminated with no Refund and escorting off property by LVPD. Guests can and will be fined for any failure to comply. If the LVPD are called additional action and fees will apply. WE RESERVE THE RIGHT TO TERMINATE ANY CONTRACT WITHOUT REFUND IF THESE GUIDE LINES ARE NOT FOLLOWED.
POOLS/HOT TUBS: Lifeguards are not in attendance. Children under the age of 16 years of age are not allowed in pool or hot tub unless accompanied by an adult. Diving, running, or jumping is not allowed. Large rafts are not permitted in pools. No more than five people allowed in a hot tub at one time. No cigarette smoking in the pool or hot tubs. No glass items allowed in pool area. If found with glass containers or cigarettes /tobacco products, you will be fined $1000. Proper attire is required. The outdoor swimming pools, hot tubs and pool areas are closed at 10 p.m. and quiet time is observed and enforced between 8:00 p. m. and 8:00 a. m. Please see posted hours for the indoor pool. NO GLASS ALLOWED AT ANY POOL AREA. FINES WILL BE INFORCED. Pool hours are subject to change. $500 fine for each individual/incident of jumping off the lion statues into the north pool.
SKATING: The Use of Roller Skates, Skateboards, and Roller Blades are not allowed on Property.
BALCONIES: Please do not hang towels or any clothing from the railings either in front of the unit or on balcony. Please make every effort to keep walkways and the entrance area to your unit neat and orderly. All pool/lake accessories, ice chests, shoes and trash may not be left at the front door entrance. NSVR is not liable for any items on balcony or walk way.There is a $500 fine for each object thrown from a balcony, and each individual jumping from a balcony.
BARBECUE GRILLS: Are located on the Northeast end on the Island adjacent to the parking lot for trailers and watercrafts. You must provide your own charcoal; any use of personal grills is in violation of fire code and subject to a fine. No grilling allowed on balconies unless your villa has a propane grill provided.
PROPERTY LOSS: Management shall not be liable for damage to renter’s property of any type, for any reason or cause whatsoever.
PETS: No pets allowed unless prior approval received from Rental office and pet policy along with payment are received; please contact your rental agent for details. You must pick up after pets and all pets must be on a leash at all times. Failure to pick up after a pet or not on a leash will result in a fine.
ADDITIONAL GUESTS: If a Renter has a guest visiting during the day the guest must be accompanied while on property by signer of this document at all times. $25 fine for each night a unit has more than 3 persons per bedroom.
INDEMNIFICATION: Renter releases management from liability for and agrees to indemnify Management against losses, incurred by Management as a result of (a) Renter’s failure to fulfill any condition of this agreement; (b) any damage or injury happening in or about rental or premises to renter’s invitees or licensees or such person’s property; (c) Renter’s Failure to comply with any requirements imposed by any governmental authority; and (d) any judgment, lien, or other encumbrances filed against renter as a result of renter’s action.
FAILURE OF MANAGEMENT TO ACT: Failure of Management to insist upon compliance with the terms of this agreement shall not constitute a waiver of any violation.
RESPONSIBLE PARTY / MISREPRESENTATION: The name on this agreement is responsible for payment and the actions of all occupants. The responsible party must be at least 25 years of age and be present during the entire rental period. Any misrepresentations regarding the age of responsible party or the number of occupants/guests in the party will result in immediate cancellation of reservation, removal from property, and forfeiture of the full rental amount.
SMOKING: Smoking not permitted inside any of the Villas, the pools, courtyards, or on the boat dock/marina. However, smoking is permitted on individual unit patios, but proper disposal is required. Failure to comply will result in termination of this agreement, violation charge of $500.00, and ZERO refund will be issued.
REFUNDS: There will be no refunds for weather, except mandatory evacuations. In the event of mandatory evacuation, the pro-rata share of the rental charge will be refunded. There will be no refund or rebates given due to the malfunctioning or breakdown of appliances, air conditioning, television, telephone, computer, or any other property equipment or services. If for any reason we are unable to deliver the property to you for the rental period contracted (i.e. the home is damaged by act of God) we shall refund your money in full.
REPAIRS: When you check in or during your stay, if you discover anything not in working order, please notify us immediately. We will correct it as soon as possible.
GARBAGE CHUTES: Building 1: walkway near Unit #1117, #1212, and #1317 Building 2: walkway near Unit #2112, #2212, and #2312 Building 3: walkway near Unit #3110, #3210 and #3310
Fines enforced for trash left outside of unit of $100
MISCELLANEOUS: Before departure,dishes are to be loaded into dishwasher, and machine started. All trash to be disposed of into garbage chutes. Any dirty dishes or trash left out in unit will result in a fine. Any cost for additional cleaning will be documented and charged to Renter. All furniture is to be left in place as found upon arrival. If any furniture must be moved back (rugs, sofas, sofa sleepers, etc), it may also result in a fine. Pillows, linens and some blankets, 4 bath towel set per bathroom and toilet tissue provided. Pool towels are not provided. We are not a hotel, Please review the items to bring listed on our website. Locked closets are the property of unit owners and are not to be entered under any conditions. If upon arrival you discover any damage to the property or owner’s locked closet, notify our office immediately. The property shall be inspected after your departure. If damage does occur in the unit, please report immediately. Any damages unreported but discovered during departure inspection will be charged to Renter.
We reserve the right to refuse service.
ENTIRE AGREEMENT: This agreement and any attached addendum constitute the entire agreement between the parties and no oral statements shall be binding. It is the intention of the parties herein that if any of this rental agreement is invalid, for any reason, such invalidity shall not void the rental agreement.
Emergency Number: If you have an after hour emergency, please call 1-877-989-6277 If it is a medical or criminal emergency please call 911.
This Privacy Policy describes the policies of The Island on Lake Travis, Lago Vista, Texas 78645, Texas 78645, United States of America (the), email: contact@theislandonlaketravis.com, phone: (512) 267-4887 on the collection, use and disclosure of your information that we collect when you use our website ( https://theislandonlaketravis.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Mobile
Payment Info
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Creating user account
Enforce T&C
Processing payment
Support
Administration info
Manage customer order
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
Data collection & process
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contact@theislandonlaketravis.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@theislandonlaketravis.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at The Island on Lake Travis, Lago Vista, Texas 78645, email: contact@theislandonlaketravis.com. We will address your concerns in accordance with applicable law.