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Vacation Rental FAQs — The Island on Lake Travis
Answers to common questions about renting at The Island on Lake Travis — booking, check-in, resort amenities, pets, cancellation policies, and more.
About The Island
No — and you don't need a boat. The Island on Lake Travis is a gated resort community at 3404 American Drive, Lago Vista, TX 78645, on a protected cove of Lake Travis. You drive in through the gate and park on site. The name refers to the resort, not to a landform.
The Island is a private, gated resort — not a public beach or day-use park. Resort amenities are for registered guests staying in a villa, plus owners and their guests. If you'd like to visit, book a villa and everything is included with your stay.
There is no separate resort fee on our bookings. Access to the pools, hot tubs, marina and lake dock, tennis courts, spa and fitness centre, and the on-site restaurant is included with every villa stay. Your quote at checkout shows the full total before you pay.
Yes — The Island is family-friendly. Children are welcome in the villas and at the pools, and passengers of any age can ride in a rental golf cart. Check the individual villa listing for sleeping arrangements and maximum occupancy.
Lake Travis is a reservoir, so its level moves through the year with rainfall and downstream demand. When the lake is low, shoreline access and boat-ramp usability change, and some docks sit further from open water. The pools, spa, tennis courts, restaurant, and villas are unaffected. If your trip depends on getting a boat on the water, call us before you book and we'll tell you the current conditions.
The Resort
Every rental at The Island includes full access to 3 resort pools, year-round hot tubs, the private marina, lighted tennis courts, the private fishing pier, and the resort shuttle service. Guests also receive preferred pricing at Water Vida Spa. The on-site restaurant and bar are open to all guests.
Yes. The Island on Lake Travis is a gated resort community. Guests receive access credentials at check-in. All visitors must check in at the resort office.
Yes. Each rental unit includes one designated parking space. Additional guest parking is available in the resort's visitor lots. Your parking pass will be provided at check-in.
The restaurant operates year-round, with extended hours in spring and summer. Hours may vary during the off-season — we recommend calling ahead or checking with the front desk during your stay.
Yes. The Island has a private marina with boat slips you can book online from our Boat Slip Rentals page. Under the COA rules, slips are only available to Island guests, tenants, and owners — not the general public. Kayaks and paddleboards can also be launched from the marina. The Island has one boat ramp, next to the land bridge. Lake access is subject to the water level.
Booking & Rates
Browse our available properties and click 'Book Now' on any listing. You can also call us at (512) 267-4887 to book by phone. We accept all major credit cards.
Our standard minimum stay is 2 nights. During peak periods (Memorial Day, July 4th, Labor Day, and major holidays) a 3-night minimum may apply. Check individual property listings for current minimums.
Booking directly with NSVR saves you the Airbnb or VRBO service fee — typically 10–15% of your total. You also get faster local support and our best-rate guarantee. Same properties, better price.
Cancellations made 14 or more days before check-in receive a full refund. Cancellations within 7–13 days receive a 50% refund. Cancellations within 7 days of check-in are non-refundable. We strongly recommend travel insurance for any reservation.
In addition to the nightly rate, reservations include a cleaning fee and applicable Texas lodging tax. These are displayed clearly at checkout before you confirm your booking — no surprise charges.
Your Stay
Check-in is 4:00 PM at most villas and check-out is 11:00 AM, though times vary by unit — your booking confirmation lists the exact times for the villa you reserved. Early check-in and late check-out are accommodated when possible; contact us at least 48 hours in advance.
Some units are pet-friendly. Filter by 'Pet Friendly' on our vacation rentals page to see eligible properties. A pet fee applies. Pets must be kept leashed in common resort areas per HOA policy.
No. We provide linens, including bath towels, and coffee. Kitchens have cookware, utensils, and a coffee maker, and most villas have grilling utensils. Pool towels are provided at the resort pool area.
Yes. Every one of our guests receives a personalized digital guidebook for their stay, with tips and recommendations for making the most of it.
Yes. All units include complimentary high-speed WiFi. Network credentials are in your welcome information, provided at check-in.
Contact our office immediately. We have on-site maintenance staff available during business hours and emergency contacts available 24/7. We'll resolve issues as quickly as possible.
Location
The Island on Lake Travis is approximately 40 minutes from downtown Austin, located at 3404 American Drive, Lago Vista, TX 78645. Take 183A North to TX-71 W or US-183 toward Lago Vista. GPS to 'The Island on Lake Travis' will take you right to the gate.
Lago Vista offers grocery stores, restaurants, and gas stations within a 5–10 minute drive. The Oasis on Lake Travis (famous for sunsets) is about 25 minutes away. Marble Falls is 45 minutes. Fredericksburg is about 1.5 hours for wine country day trips.
Yes. Lago Vista has a grocery store and several convenience stores within 5–10 minutes of The Island. We also recommend grocery delivery services (HEB Curbside, Instacart) if you'd like to stock up before arrival.
Property Owners
Yes — subject to HOA guidelines and applicable local ordinances. NSVR manages vacation rental units at The Island. We handle marketing, bookings, guest communication, cleaning, and maintenance. Contact us for a free rental analysis.
We list your unit on our direct booking site plus major platforms (Airbnb, VRBO, Booking.com), handle all reservations and guest communication, coordinate professional cleaning after each stay, and manage maintenance. You receive monthly reports and direct deposits. Visit our Owner Services page to learn more.
Still have questions? Contact us or call (512) 267-4887 or email rentals@theislandonlaketravis.com.